Privacy Pledge

PC EXPRESS AUSTRALIA is committed to protecting your privacy. That's because we base our business on the trust you place in us. The information we collect is gathered to ensure secure ordering and to provide a more personalized shopping experience. If you have any concerns, comments or complaints, let us know by contacting us.

How much information must you share?
The amount of information we collect depends on you. We collect information needed for secure ordering. In the case of our online application, we gather more detailed personal information. See below to find out what information is required for what task.

Browse online

• We use IP addresses to measure our site traffic and to help provide a relevant shopping experience. Your IP address is not linked to your customer information.
• Referral site - If you come to our site via a link, the location of the referral is captured. This is used to help us know where our users come from.
• Browser type - This information is captured to help us optimize our site to match the latest technology used by our customers.
• Movements through our site - We keep track of pages you visit to help us provide a more personalized and relevant shopping experience.

Purchase product online from www.pc-express.com.au
Name, address and payment information, although credit card and order numbers may be phoned in as an alternative.

Is your information used for any other purpose?
We require only the personal information that is needed for safely processing your online order and for contacting you about your transactions. It is used exclusively for that purpose. If you become a PC EXPRESS AUSTRALIA customer, you may receive mailings from your order information may be analyzed as part of our standard business practices.

Will your information be given to any other party?
Your personal information is not shared with any other party.

What about e-mail?
When you purchase online from PC EXPRESS AUSTRALIA, we will contact you by e-mail to confirm your order and to update you on the status of your order.

How do we protect your information?
We employ powerful 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal identity is required. This is your assurance that our site is authentic and that we're employing SSL security. You can check this security protection setting within your browser.

What about cookies?
We use cookies as a way to give you better service. They personalize your shopping experience and they help identify you. You will need to set your browser to accept cookies if you wish to add items to a shopping cart. Information collected or stored via cookies includes purchases; log in data, and pricing level. This information is kept in a secured area within PC EXPRESS AUSTRALIA.